"Our experience with Melinda was super easy & efficient. From the moment I began a text thread, Melinda was responsive, even on off hours like Sunday's & evenings! We live in Colorado, so travel arrangements had to be made. Melinda was able to get a flight to our nearest airport at a time that worked for our family. She walked us through the process & Mac (now Maverick) was playing with me, my wife & two boys within days of the first text."